Question 1

Which phone models does the Pink Doll Expressive Snap Phone Case fit?

Accepted Answer

The Pink Doll Expressive Snap Phone Case is made for iPhone 18 Pro Max, iPhone 18 Pro, iPhone 17 Air, iPhone 17 Pro Max, plus 60 more models — pick yours on this page before adding to cart. Each one is printed and cut for that exact handset, so the camera opening, buttons and ports line up.

Question 2

Does the Pink Doll Expressive Snap Phone Case work with a wireless charger?

Accepted Answer

Yes. Supports wireless charging — you can leave it on the phone and set it straight down on a Qi pad. It has no built-in magnets, so it will charge on a MagSafe® puck but will not snap to magnetic accessories.

Question 3

What is the Pink Doll Expressive Snap Phone Case made of?

Accepted Answer

100% polycarbonate. Slim form and lightweight design. The artwork is printed onto the snap cases itself rather than applied as a stick-on skin, and it covers the full printable surface edge to edge.

Question 4

How long does the Pink Doll Expressive Snap Phone Case take to arrive?

Accepted Answer

It is made to order, so nothing sits in a warehouse waiting. Orders are processed within 1–2 business days — 3–5 during sales, holidays and new drops — and then ship with tracking. The shipping estimate on this page shows the delivery window for your own address.

Question 5

Can I return the Pink Doll Expressive Snap Phone Case?

Accepted Answer

Yes, within 90 days of delivery if it arrives damaged or defective, or if it is not what you ordered — we will replace it or refund you and we cover the return shipping. Because every snap cases is printed to order we cannot accept change-of-mind returns, so check your selection before checkout.

Question 6

Can I add a name or my own photo to the Pink Doll Expressive Snap Phone Case?

Accepted Answer

Yes, and it is free. Open the personalization panel above the quantity selector to add a short note — a name, a date, a message — and attach a photo or logo if you want one printed alongside the design. Both travel with your order.

Question 7

Is the Pink Doll Expressive Snap Phone Case design original to Tilila?

Accepted Answer

Yes. Every Tilila design is drawn in-house and printed only on Tilila products — you will not find this artwork on a generic case in a phone shop. Tilila makes artist-designed phone cases, tablet and iPad cases, laptop sleeves, AirPods cases, watch bands, grips and stands.

Question 8

How do I contact Tilila?

Accepted Answer

Email support@tilila.de. Most replies go out within a few hours, and always within one business day.

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